Case study

Stevenage Turnback Project

As part of the Eastern Region drive to deliver increased capacity, relieve congestion and provide better passenger facilities, the Stevenage Turnback project constructed a fifth platform at Stevenage station with a new line to assist with commuter services from Hertford on the East Coast Main Line. This investment will enable the benefits of the Moorgate services returning to Stevenage and increasing services between Watton-at-Stone and Stevenage from 1 to 2 trains per hour throughout the day.

The project included construction of a fifth platform at Stevenage Station along with station integration works including new steps, lift, link bridge, waiting shelters, tactile wayfinding and ticketing facilities. Alongside this the project delivered a new turnback line, upgraded signalling infrastructure and overhead lie equipment.

“This is a great example of cross-industry working.” Route Delivery Director, Eastern Region, Network Rail.

The project was originally planned to be delivered by September 2021 however as the result of an acceleration study and through collaborative working, NCB supported the project to achieve authorisation by ORR and commissioning of all new infrastructure by August 2020.

NCB was appointed to act as Notified Body, Designated Body and Assessment Body.

Utilising our expert knowledge and vast experience of regulatory processes, NCB’s team worked collaboratively with the client to provide assurance progressively throughout the project’s lifecycle.  By engaging NCB at the GRIP 3 stage, it was possible to highlight any compliance issues early which allowed the  project adequate to manage and address the issues and enable safe integration of the new infrastructure and de-risk delivery.

During the construction phase of the project the world saw the emergence of the COVID-19 pandemic creating significant challenges for the project, the industry and the nation. In response, NCB were able to play their part and find innovative ways of working, such as remote video inspection of construction works, to keep the project on track and achieve its authorisation.

“A huge credit to your team in supporting Easter Region through this process, please pass on my sincere thanks to all involved at NCB, we couldn’t have achieved this stage without your expertise and collaboration.” Programme Engineering Manager, Eastern Region, Network Rail.

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